Technical Information Management System (TIMS)

Name: TIMS Software
Brand: TIMS
Availability: InStock

TIMS® is an advanced food safety compliance and information management system that acts as your virtual compliance manager for BRCGS, IFS, SQF, FSSC22000 certifications. Designed for suppliers, agents and brokers, warehouse and distributions managing large supplier networks, TIMS® centralizes all critical compliance data in one secure, intelligent platform.

With automated supplier tracking, TIMS® monitors document expirations, certificate validation, sends reminders, and ensures suppliers stay compliant—all without manual effort. It streamlines compliance management, helping businesses maintain regulatory excellence, reduce risk, and operate with confidence.

TIMS Food Safety Compliance Management Dashboard

Why Choose TIMS?

TIMS® is a simple yet powerful tool that automates food safety compliance need. Designed for businesses handling large supplier networks, it streamlines administrative tasks, enhances compliance, and boosts operational efficiency. It also serves as effective BRCGS audit preparation software, helping you stay ready and compliant, with additional features available at no extra cost.

Explore TIMS Features

Easy To Use

A user-friendly interface that simplifies compliance management, supplier approvals, certificate validation and document tracking.

Role-Based Control

TIMS offers a secure, role-based platform for suppliers and customers, automating supplier tracking and compliance management effortlessly.

Improve Efficiency & Compliance

Reduce manual work, automate follow-ups, and ensure timely document renewals—keeping your business always audit-ready.

Data Security

Hosted on AWS UK servers, protected by Cloudflare, with 4 daily backups and industry-standard encryption for maximum security.

Highly Efficient & Guranteed Cost Savings

TIMS® is a suite of cloud-based food compliance tools guaranteeing at least a 50% boost in efficiency, with even greater improvements for larger supplier and customer networks—powered by automation and continuous enhancements, all at no additional cost.

Creative Features

A Powerful Technical Information Management System

Enhance operational efficiency with up to 25 Business Accounts, offering role-based access, customizable configurations, and intelligent automation for seamless management.

Easily manage 1000s supplier & customer

Role-Based Business, Supplier & Customer Access

Streamlined Supplier & Product Management

Automated Customer & Complaint Tracking

Smart Compliance & Notification Alerts

Supply Chain Mapping

Ingredient traceability for compliance

Multiple Peak Hour Backups

Secure Link for Supplier Document Uploads

Data Security & Integrity

Explore TIMS Features

Smart Features, Seamless Compliance

We streamline your workflow, so you stay focused on growth and efficiency.

TIMS® continuously evolves—enhancing efficiency, reducing costs, and adding features tailored to your needs, all at no extra cost.

Track suppliers, manage approvals, and monitor supplier performance tracking with effortless certificate sharing.

Configurable & Scalable – Customize accounts, send notifications from your own email, and bulk-message category-specific suppliers.

Flexible Documentation – Manage both generic and site-specific specifications with up-to-date packaging data.

Customer & Supplier Management – Allow customers to manage their own approvals and access selected suppliers, while keeping all contact details organized.

Staff & Workflow Management – Handle staff holidays and ensure seamless operations.

Comprehensive Features

TIMS® offers a complete suite of tools designed specifically for food safety compliance and technical information management. Our platform streamlines your workflow, enhances compliance, and drives operational excellence.

Product Management

Manage both generic and origin-based product specifications
Collect packaging data for packaging waste reporting
Export product specifications to PDF for easy sharing
Easily create new specifications from existing templates

Supplier Management

Centralize documents for all supplier types (manufacturers, service providers, etc.)
Automatic expiry notifications with continuous reminders
Configure document request types by supplier category
Automatic validation and automated document verification of supplier certificates (BRCGS, SQF, FSSC2000, PrimusGFS etc.)
Role-based supplier contact management with automated communications

Customer Management

Categorize customers by type with customizable fields
Store customer portal credentials securely in one place
Manage customer contacts with role-based automatic notifications
Track customer-approved suppliers with validity periods
Maintain customer-specific supplier documentation

Complaint Management

Streamlined complaint handling with automatic supplier notifications
Automated customer complaint acknowledgments
Smart reminder system for timely supplier responses
Advanced complaint classification with automatic trending analysis
Centralized storage for complaint-specific documentation (NCRs, images, etc.)

Resource Management

Comprehensive staff holiday management system
Automated holiday request and approval workflows
Automatic calculation of public holidays, bank holidays, and weekends
Real-time holiday status notifications for staff and managers
Flexible holiday blocking for critical business periods

Project Management

Intuitive project and task management tools
Flexible access control and sharing options
Organized to-do lists with progress tracking
Collaborative workflow management

TIMS Plan Features

Includes 25 Business Accounts, 125 Supplier Accounts, 125 Customer Accounts, 1000 Products, 1000 Suppliers, 1000 Customers, 2500 Complaints, Unlimited Projects & Resources

No limits on bulk emails, document storage, backups, or API calls

Role-Based User Access – Secure, controlled permissions
Business-Specific Configuration – Tailored to your needs
Category-Based Supplier Notifications – Stay updated (e.g., Horizon Scanning); send bulk emails using your own business domain
Daily 4 Backups – Secure your data automatically
Secure Link for Supplier Document Uploads – Easy and protected file sharing without logging in
Supplier & Customer Accounts – Expanded access for seamless operations
Role-Based Supplier & Customer Access – Share supplier documents with specific customers for always up-to-date information